Welcome to FitKart
We at THEFITKART ensure that all products sold & shipped are 100% authentic
so does it mean you have returns ??
"Yes, But ya under certain conditions
Oh not again please, I don’t want to read big essays to understand :(
NOOOOO:) we have this 123 rule.
Rule 1: if the product shipped is found damaged or incorrect as per description on our website.
Rule 2: if ordered size doesn't match you, we exchange it for free
Rule 3: we are sorry that we don't accept any protein/ Food products for returns
P.S. Foods/Proteins are too good and authentic to be returned or exchanges "
What should I do if I receive a Damaged item, wrong product or missing units in my order?
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at firstname.lastname@example.org or chat with us within 3 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund, or a different item in exchange, as per your request. Please note that replacements/returns are subject to availability of the particular product and rules
I need to return an item, how do I arrange for a pick-up?
You can Contact Us to initiate a return. Our team will call explaining the process, and help you from there on.
"Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged by us, you can return the item through Speed Post/courier service and share tracking details and we will return the costs
P.S. Ensure its shared by a trusted courier service and reaches us without any damage/duplicity in products "